1. Introduction

Elite Hosting (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our hosting services.

2. Information We Collect

We may collect:

• Account Information: Name, email, phone number, billing details, and login credentials.
• Service Data: Domain names, hosting usage, server logs, and technical configurations.
• Technical Data: IP address, browser type, operating system, and analytics data via cookies.
• Communication Data: Support requests, emails, or chat messages.

3. How We Use Your Information

Your data is used to:

• Provide hosting and domain services
• Process payments and manage accounts
• Deliver customer support and respond to inquiries
• Improve website performance and security
• Send service updates, invoices, or promotional offers (if you consent)

4. Legal Basis for Processing (GDPR)

We process personal data under the following legal bases:

• Contractual necessity (to provide hosting services)
• Legal obligations (tax, accounting, compliance)
• Legitimate interests (security, fraud prevention, service improvement)
• Consent (marketing communications, optional cookies)

5. Sharing of Information

We do not sell your data. We may share it with:

• Service Providers: Payment processors, domain registrars, analytics tools
• Legal Authorities: When required by law or to protect our rights

6. Cookies & Tracking

Elite Hosting uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser or our cookie banner.

7. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, or until you request deletion.

8. Security

We implement industry-standard measures (encryption, firewalls, access controls) to protect your data against unauthorized access or disclosure.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

For questions about this Privacy Policy, contact: 📧 ingo@elitehosting.gr 📍 Athens, Greece